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See Why Postini Marked Your Message as SPAM

October 31st, 2009 Leave a comment Go to comments

An E-mail!Ever wondered why Postini blocked your email? Luckily Postni provides their “Postini Message Analysis” tool to assist in tracking down pesky false positives.

Here’s how to run your message through their analysis tool:

Step One

Login to Google Postini’s web interface at https://login.postini.com/ and release your quarantined message.

Step Two

Open your message in your favorite email client. View your message headers and copy everything from the top down to (and including) the line starting with “X-pstn-addresses:”

Step Three

Visit the Postini Message Analysis Tool page and paste in the content we copied in Step Two. Press “Analyze Message”

Step Four

Review your results and see why the message was counted as SPAM.

Another helpful page is Google’s description for what each custom header tag (added by Postini) represents. See this page for more information.

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