Unstall McAfee Total Protection from Windows Home Server (WHS)

This is a quick article showing how to uninstall McAfee Total Protection from Windows Home Server (WHS). The instructions were not readily available on McAfee’s website as they have removed the KB article “KB64958” from their site.

Here is a link to the uninstaller in case the one mentioned below is not working.

Corporate KnowledgeBase

Additional information for removing Total Protection Service from Windows Home Server

Corporate KnowledgeBase ID:
KB65958

Published:
June 26, 2009

Environment

Microsoft Windows Home Server
Microsoft Windows Home Server OEM implementations
Acer Aspire easyStore
HP home Media Server

Solution

CAUTION: This article contains information about opening or modifying the registry.

  • The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
  • Before proceeding, McAfee strongly recommends backing up your registry and understanding the restore process. For more information, see: http://support.microsoft.com/kb/256986
  • Do not run a .REG file that is not confirmed to be a genuine registry import file.

If you have to remove Total Protection Service from a Windows Home Server (WHS), it is necessary to remove several registry keys that are removed if you use the following:

  • Add/remove programs
    IMPORTANT: Do not use Add/remove programs to remove Total Protection from WHS. See also KB66148 on severe potential issues.
  • mvsuninst.exe

To manually uninstall Total Protection from WHS:

  1. Download MVSUninst.exe from http://vs.mcafeeasap.com/MC/enu/vs45/bin/mvsuninst.exe
  2. Run mvsuninst.exe
  3. Restart your computer.
  4. Click start, run, type regedit and press ENTER.
  5. Locate and right-click the following registry key, select Delete and click Yes:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\KnownAdditions\TopWHSaddin.msi.-8589896854554775808]
  6. Repeat the previous step for the following:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Home Server\RegisteredAdditions\{cfcd4bf6-203d-4213-bab4-3c140954287b}]
  7. Restart your computer.
    You are now ready to reinstall the product via the Windows Home Server console Settings screen.

Comments

  1. I just purchased an ACER easystore server with mcAfee installed. However, this does not appaer in the add-ins and the service is down and was never activated. What should I do, remove mcAfee? And how should I do that without any knowledge of computer?
    Thank you.

    Rico

  2. Thanks, This sorted out my home server. I have to say that McAfee support is one of the worst I have ever used. I am glad a search was able to point me to your article.

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